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How to Program your phones Softkeys
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| Programming the softkeys on the phone is relatively easy as some of
our users wanted a different layout to the standard default that the phone
displays. The problem was 'Group Pickup' was behind the 'More' key, meaning the
poor users had to press the 'More' key before they could press the 'Group
Pickup'
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Standard Soft key layout (Default) for phones
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| So I had to re-program the softkey menu for these users, and
this is achieved through a 'Template', this template is then applied to the
phones you wish to change.
Open a link to your Cisco via your favourite Communications method (mine is
TelNet)
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| Description
of each command |
Type these
commands (WARNING - Case sensitive command) |
| Enter the
command to tell the system we are going to configure it, the 't' represents
'Terminal' |
config t |
| Create a
Template giving it a number (in this case 20) |
ephone-template 20 |
| Now we need
to create a 'softkey' menu that will be displayed when the phone is in IDLE mode
i.e. just sitting there untouched The items available to us are:
Cfwdall = Call Forward All
ConfList = List all participants in conference
Dnd = Do not Disturb
Gpickup = Group Call Pick Up
Hlog = Hlog (used to login/out of hunt groups)
Join = Join established call to conference
Login = Login
Newcall = New call (if your are already in one)
Pickup = Call Pick Up
Redial = Redial last number
RmLstC = Remove last conference participant
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softkeys idle Redial Gpickup Cfwdall Dnd Join ConfList |
| Exit from
the phone template |
exit |
| Above is the layout we wanted to use, note that there is no
'more' softkey defined this is done automatically so remember that the first 3
definitions will show before the 'more' key and so on, i.e. in groups of three.
Of course you could change the Alerting, Connected, Hold, Ringing, Seized
softkeys positions as well in the same ephone-template
Now you need to tie this template to the phones that need it, find the 'Phone
Sequence number' of the phones you wish to change via the CCME or your preferred
method, and commit the changes
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| We are
changing 'ephone' 15 |
ephone 15 |
| Add the
template using the number we assigned to it |
ephone-template 20 |
| The phone
has to be restarted for the changes to take effect |
reset |
| Exit from
the ephone and repeat for other phones |
exit |
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| After changes have been made, your user is set up not to give you
earache until the next thing! |
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Http://www.wrapserver.com/cisco/softkeys.htm |
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Created for the
UC500
forums, a great place to get the information you need to do the job quick and
easy,
by
Softman
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